VIRTUAL ASSISTANT & SYSTEMS SUPPORT FOR NZ SMALL BUSINESSES
You didn’t start a business to get buried in admin or lost in clunky systems. That’s where I come in.
I’m Robyn, virtual assistant, systems wrangler, and champion of calm, streamlined back-ends. I help NZ-based business owners like you ditch the overwhelm, get clear on your processes, and reclaim time for the work that lights you up.
Efficient. Friendly. Frank.
Let's Make Your Business Feel lighter
Whether it’s sorting your inbox, documenting your workflows, or creating SOPs your team can actually follow, consider it handled.
With tailored support and a good dose of straight-up honesty (the “Frank” part), I’m here to help you get organised and stay that way.
DROWNING IN ADMIN?
SYSTEMS ALL OVER THE PLACE?
If you've scrolled to this point, it sounds like you're ready to find a way to take the 'aaaaahhhhh' out of your admin.
That's where I come in, as a virtual assistant, I'm here to support you and turn your admin chaos into control!
Think of me as your behind-the-scenes secret weapon, minus the cape (but definitely powered by coffee).
Keep scrolling to see how I can support you.
SERVICES I OFFER
Remote admin support & virtual assistant services
Process documentation & SOP creation
Systems streamlining & tool setup
Ongoing support for scaling small businesses
Don’t see what you need? Let’s chat, I love a custom challenge.
Admin & Business SupportFrom inbox overload to calendar carnage, I offer remote admin support that helps you stay on top of the day-to-day. Whether it’s managing emails, documents, or client comms, I’ll keep things ticking behind the scenes so you can focus on the big stuff.
WHO I WORK BEST WITH
Solo business owners doing all the things
Coaches, creatives, and consultants ready to outsource
Entrepreneurs craving structure but allergic to corporate vibes
Anyone who needs a steady hand behind the scene
DON'T JUST TAKE MY WORD FOR IT
READ ON TO FIND OUT WHY SMALL BUSINESS OWNERS TRUST ME WITH THEIR VIRTUAL ASSISTANT SERVICES
Angela Gerken, Elles Road Veterinary Clinic
"Robyn was an integral part of our team at the vet clinic. Streamlining and improving all of our admin processes. She has an incredibly friendly and caring nature, striving to do the best for our customers and their pets."
Nicole Newton, Skyview Consulting
"Robyn - I always appreciate your hard work, incredible accuracy, and forward thinking to create practical and efficient solutions. I can't wait to keep working with you in the future and deliver more amazing results."
Frequently asked questions
What is a Virtual Assistant?
VA stands for Virtual Assistant, basically, someone who supports your business remotely by taking care of the tasks that suck up your time (and sanity).
That could be admin, emails, calendar wrangling, systems setup, or helping things run smoother behind the scenes.
I work from my own office, using my own tools, and jump in where you need me most, no desk space required!
How do I know if Get Frank Virtual Assistant is the right fit for me?
If you’re a small business owner who’s drowning in admin, stuck in messy systems, or just ready to stop doing all the things yourself, we’ll probably get on just fine.
I work best with people who are open to change, ready to delegate, and want a down-to-earth, reliable sidekick to help get things sorted.
Whether you’re a tradie, vet clinic, creative, or service-based pro, if your biz needs a bit of chaos control, I’m your person.
How does it work?
We start with a free, no-pressure discovery call to chat about your business, the chaos you’re dealing with, and what kind of support you’re after.
From there, I’ll recommend a plan (or create something custom), and once we’ve got the green light, I’ll get stuck in!
You’ll get support tailored to your biz, clear communication, and one less thing on your plate.
What if I need extra help outside of the service plan?
No worries at all, my service plans are flexible, and you can always add on extra hours or project work when you need it.
Think of me as your business backup, ready to jump in when things get busy.
How do you keep my data secure?
Great question! I use the secure, encrypted password manager 1PASSWORD to store and access your login details, so there’s no messy spreadsheets or sticky notes floating around.
Your info stays private and protected at all times.
What kind of businesses do you work with?
I’ve worked with a wide mix of businesses, from tradies and creatives to veterinary clinics and service-based pros.
If you’re feeling bogged down by admin or stuck in messy systems, there’s a good chance I can help.
How do we get started?
Easy! Flick me an email at hello@getfrankva.co.nz and we’ll book in a free 30-minute discovery call.
We’ll chat about what’s going on behind the scenes in your biz and see if we’re a good fit.
Do you offer on-site support?
I’m a fully virtual assistant, so all my support is remote, that’s how I keep things flexible and cost-effective for you!
If something requires a local presence, and you are Invercargill-based, we can discuss a hybrid arrangement.
If you are further afield, I may be able to recommend someone or help coordinate things from afar.
A Virtual Assistant you can trust!
Hiring a Virtual Assistant is a smart way to lighten your load without the overheads of bringing on an employee. You get expert support where you need it, without worrying about sick leave, office space, or training someone from scratch.
When you work with me, you're not just getting a virtual assistant, you're getting a business partner who's invested in helping your systems run smoother and your stress levels stay low.
I’ve completed the VA Foundry 30-Day VA Kickstart Course (so I know my stuff), and I’m a proud member of VANNZ (Virtual Assistants Network New Zealand) and the NZ Business Women’s Network.
That means I stay connected, supported, and up to date with best practices in the business world.
PROCESS DOCUMENTATION MADE SIMPLE!
Connect with me
Get Frank VA provides virtual assistant services to small businesses in Invercargill & beyond. Fix your chaos with admin support that works. Book a free discovery call today
Contact Me
Robyn Pouw
Get Frank Virtual Assistant
Phone: +64 27 279 7389
Email: hello@getfrankva.co.nz
Currently taking new clients